VirtualHealth and WebMD Provider Services Partner to Deliver Krames Health Education


Partnership will create an integrated platform providing healthcare managers and members with evidence-based health information

NEW YORK, March 23, 2022 /PRNewswire/ — VirtualHealth, the industry-leading SaaS solution for comprehensive medical management, today announced a partnership with WebMD Provider Services, which helps health systems and plans build lasting relationships and educate individuals to every step of their healthcare journey, from discovery to recovery. Together, VirtualHealth and WebMD Provider Services will enable health plans to coach their high-risk and escalating-risk members in care management with direct access to reliable, industry-leading multimedia health information from Krames through VirtualHealth’s HELIOS® platform. .

The VirtualHealth HELIOS platform connects the end-to-end healthcare ecosystem, bringing together medical, behavioral, social and service data to deliver automated workflows based on a 360° view of every patient. The platform’s proprietary clinical decision rules engine works seamlessly to guide clinicians and care managers toward appropriate and timely communication, assessment, care planning, and education activities for each person they serve. have charge.

Through VirtualHealth’s partnership with WebMD Provider Services, Care Managers will be able to provide health plan members with evidence-based, medically-reviewed, and motivational Krames health education materials from the leading management system. care from VirtualHealth, HELIOS®.

“Delivering personalized healthcare at scale is the future and we are committed to making it a reality by reaching consumers at every stage of their care journey with content that is contextualized for this moment, said Ann Bilyew, Senior Vice President Health and Group General Manager, WebMD Provider Services. “By partnering with VirtualHealth, WebMD Provider Services advances health plan goals of member-centric health care, improving the member experience, enabling better outcomes for the population, and helping to reduce the cost total care.”

WebMD Provider Services activates the member health journey with Krames print, digital and video content integrated into care management workflows. Krames’ evidence-based, clinically reviewed, culturally appropriate and personalized health education builds deeper, lasting relationships that retain and attract members, supporting improved quality metrics, member satisfaction scores, l plan accreditation and higher ratings.

“In the midst of increasing health misinformation, VirtualHealth is committed to ensuring that our partners and members have the data, insights, and insights needed to help members make informed decisions that lead to a happier and healthier life,” said Adam Sabloff, CEO of VirtualHealth. “Our partnership with WebMD Provider Services is a natural extension of this and we look forward to bringing this capability to our customers.”

To learn more about VirtualHealth, click here. To learn more about WebMD Provider Services, click here. To learn more about Krames, click here.

About VirtualHealth

HELIOS® by VirtualHealth is the first comprehensive care management platform purpose-built to power the entire value-based care ecosystem. Used by some of the nation’s most innovative health plans to manage millions of members, HELIOS streamlines person-centered care with intelligent case, disease and utilization management workflows, data integration unparalleled, broad-spectrum collaboration, patient engagement, and configurable analytics and reporting. Named one of the fastest growing companies in North America by Deloitte in 2018 and 2019 and a top-rated solution by KLAS Research, VirtualHealth enables healthcare organizations to achieve better outcomes while maximizing efficiency, improving transparency and reducing costs. For more information, visit

About WebMD Provider Services

WebMD Provider Services, a division of WebMD Health Corp., is a strategic partner for healthcare systems and payers, providing a unified engagement experience for patients throughout their healthcare journey, from discovery to recovery. With a broad health information audience, healthcare provider networks, medically reviewed patient education content, and deep integration into patient touchpoints, WebMD Provider Services helps health systems and payers to build deeper and lasting relationships with patients. The results are streamlined clinical and care management processes that enable better outcomes for members and patients.

About WebMD Health Corp.

WebMD, an internet brand company, is at the heart of the digital health revolution that is transforming the healthcare experience for consumers, patients, healthcare professionals, employers, health plans and systems. health. Through public and private online portals, mobile platforms and health-focused publications, WebMD provides cutting-edge digital content and services that enable and improve decision-making, support and motivate health actions, streamline and simplify the healthcare journey and improve patient care. .

The WebMD Health Network includes WebMD Health, Medscape, Jobson Healthcare Information, MediQuality, Frontline, Vitals Consumer Services, Aptus Health, Krames, PulsePoint, The Wellness Network, SanovaWorks, MedicineNet, eMedicineHealth, RxList, OnHealth, Medscape Education and others WebMD detainees. sites. WebMD®, Medscape®, CME Circle®, Medpulse®, eMedicine®, MedicineNet®,® and RxList® are among the trademarks of WebMD Health Corp. or its subsidiaries.

SOURCEWeb® Health Corp.


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